(1) Rental: As used herein, “Page 1” refers to the first page or identified on Page 1; “face” of this Contract; the terms “Customer,” “you” and “your” mean the customer or “Lessee” identified on Page1; “Rented Item(s) means the items rented to you, as identified on Page 1, and “Lessor,” “Grand Central,” “we,” “us” and “our” mean Grand Central Party Rental, Inc. You agree to rent the Rented Item(s) from us for the “Term” specified on Page 1, and pay us our regular rental rate(s) (“Rent”), together with any other charges accruing hereunder, without proration, reduction or setoff, until all Rented Item(s) is/are returned to and accepted by us.

(2) Acknowledgement and Acceptance: Customer acknowledges the Grand Central Rental Agreement is subject to the terms and conditions available on request at our office at 812 Madison Industrial Rd., Madison, TN 37115. Acceptance and use of rental items are acceptance of the terms and conditions herein.

(3) Reservations and DepositsYou have provided us with an “Estimate” of the type(s) and number(s) of Rented Items you require. Unless the account has been granted terms; the rented item(s) will be reserved only upon receipt of 50% of the anticipated total Rent (the “Deposit”). If you cancel or reduce a Reservation, you will forfeit the Deposit unless we otherwise separately agree in our sole discretion. Payment in full of all remaining estimated rental charges (together with the Deposit, the “Prepayments”) will be due on the date set forth on page 1 (or if no date is specified, at least seven (7) days prior to the scheduled delivery date). Deliveries will be scheduled only upon receipt of the final and full payment. Account terms must be paid in full in accordance to the agreed upon terms of the account. Delayed payments may be subject to interest fees, collection cost and/or removal of any discounts. Additional charges for loss or damage assessed on return of rental items shall be customer’s responsibility if not covered by or exceeds damage waiver. All returned checks shall incur an additional $35 processing fee.

(4) Collection: Customer agrees to pay all reasonable collection costs, attorney fees, court costs, or any other expenses incurred by Grand Central or its representative(s) to enforce the terms and conditions of the rental agreement contract including collections of balances and penalties owed.

(5) Rental and Use: You will, at your sole cost: (a) ensure that each Rented Item is used safely, within its rated capacity, and only for its intended purpose(s) at the address set forth on page 1 (the “Site”), in full compliance with all applicable laws, rules and regulations; and (b) provide adequate power for installation and operation of all Rented Item(s). Customer shall discontinue use of any and all rental item(s) that become unsafe or in disrepair during use and immediately notify Grand Central of such action if Grand Central assistance is required. Customer shall hold Grand Central harmless from any claim or liability whatsoever resulting from or rising out of such action(s). No refund of rental charges will be given for unused rental items.

(6) Rental Item Cancellation: Except for a cancellation for a default by Grand Central, upon any cancellation of an accepted order, customer shall be responsible for the cancellation fees specified in the order. If no additional cancellation fees are specified in the order, the following cancellation fees shall apply: Confirmed orders cancelled at any time prior to delivery forfeit the 50% non-refundable deposit. Deposits cannot be applied to other rental item(s). Orders cancelled 7 days from the date of delivery or customer pickup are subject to 100% cancellation fee. A 100% restocking fee will apply to item(s) removed 72 hours prior to delivery or customer pickup. A 100% cancellation fee will apply towards any special order item(s) that have been purchased or retained.

(7) Damage Waiver: You, the Customer, are responsible for protecting the Rented Item(s) identified in your rental contract from all types of loss, damage or destruction. The Damage Waiver is a partial damage waiver, IT IS NOT INSURANCE, NOR IS IT A WARRANTY. A non-refundable damage waiver fee covers charges for incidental losses such as a few missing item(s) or minor repairable damage on rental items. Gross damage, misuse, theft, vandalism, negligence, or large losses are not covered by the damage waiver and will be accessed full replacement cost, as well as any associated freight fees. Candle wax is considered negligent and damage from candle wax is not covered under the damage waiver. Broken item(s) must be returned to Grand Central Party Rental for damage waiver credit to be given.

(8) Inspection, Acceptance and Possession: Customer is responsible to verify the receipt and acceptability of all rented item(s) provided and the immediate notification of Grand Central at 615-868-3747 of any defective rental item(s), missing rental item(s) or quantity discrepancy. All rental items shall be the sole responsibility of the customer during their possession. If you fail to be present upon delivery, you agree to accept the statements of our representatives regarding delivery, condition and quantities.

(9) Return: Unless you have engaged us to do any of the following (as specified on Page 1), you will return the Rented Item(s) to us at the end of the Term, clean and otherwise in good order, condition and repair, properly “Packed” (as specified below). Otherwise, you will pay us: (a) Rent for each full day thereafter until the Rented Item(s) is/are replaced or returned as required; and (b) all direct and indirect costs and expenses associated with returning it/them in proper condition or, at our option replacing it/them. Certain item(s) may be delivered on pallets, in crates, cartons or boxes, stacked, bagged, racked, folded, rolled and/or strapped (collectively, “Packed”). Upon return, you will ensure that all Rented Items are properly Packed, using the same packing materials. YOU AGREE NOT TO PACK ANY RENTED ITEM(S), SUCH AS LINENS, UNLESS IT IS COMPLETELY DRY, PACKING WET OR DAMP RENTED ITEM(S) MAY RESULT IN MOLD OR MILDEW, FOR WHICH YOU WILL BE LIABLE. Tennessee Code Title 39-14-108 provides that failure to return personal property under a rental contract within ten (10) days of due date after receiving notice demanding return is prima facie evidence of theft of service.

(10) Tents: Customer understands that Tents are temporary structures designed to provide limited protection from weather conditions, primarily for sun and rain. There are situations, particularly those involving strong winds, lightning or other severe weather in which the tent will not provide protection and may even move, collapse or overturn. If the rental item(s) include tents:

(a) Tent Cancellation Policy: Confirmed tents require a 50% non-refundable deposit. Tents cancelled within 7 business days of delivery will be charged a 100% cancellation fee. Tent deposits cannot be applied to other

(b) Customer has the responsibility to monitor weather and other conditions, especially wind or severe weather, and bears all responsibility for the safety of persons and property and the decision whether to evacuate the tent and tent areas. Customer is responsible for developing an Evacuation Plan for tents and customer should ensure all onsite personnel are thoroughly familiar with tent evacuation procedures. In the event of a predicted or actual extreme weather event, Grand Central may decline to install or may dismantle any equipment for the safety of Grand Central and customers personnel, event attendees and others.

(c) Grand Central offers free site inspections and consultation for tents, and encourages our customers to schedule one. Customer is responsible for all permits, permissions or inspections required by law and/or property owners for installation and use of the tents, unless contracted with the customer to provide permitting via a written contract.

(d) Customer is responsible for properly marking underground utilities, (gas, water, electrical, sprinkler), and for any damage resulting from Grand Central Party Rental encountering unmarked underground utilities or structures.

(e) Customer agrees (a)be present at the Site at the agreed time(s); (b) ensure the Site is properly prepared and clear of obstructions or debris; (c) exact location of the tent is clearly marked. Customer authorizes us to drill holes or drive stakes as we deem necessary in order to anchor tent(s). For an additional charge, we fill the holes after their removal.

(f) Grand Central is not responsible for delays caused by other parties, including providers of other equipment, products or services for your event (“Other Providers”) for which you agree to indemnify, defend and hold harmless Grand Central Party Rental.

(11) Weather Events: Grand Central Party will use commercially reasonable efforts to minimize weather related risks of any outdoor event. However, should any installed rental item(s) become unusable after delivery to the event due to high wind, extreme rain, flooding, extreme cold or heat or any other factor beyond Grand Central control, customer shall still be liable for payment in full on all charges.

(12) Customer Will Call: Customer assumes all responsibility for loading and unloading of rental item(s) in any customer provided vehicle and shall hold Grand Central harmless for any property damage or personal injury from Grand Central assistance under the direction of the customer. Customer is responsible for transporting all rental items in a covered vehicle with proper straps, ropes, ratchet tie downs, etc. to secure rental items.

(13) Warranty Waiver: Grand Central is not the manufacturer or designer of the rented item(s). They are therefor, provided “AS IS”. Grand Central makes NO Warranties, Express Or Implied (Including Any Implied Warranties Of Suitability, Merchantability, Fitness, Function, Design, Capacity, and/or Freedom From Defects and/or Interference With, Or Infringement Of, Intellectual Property Rights), Nor does Grand Central Make Any Warranty Of Workmanlike Performance With Respect To Deliveries Or Installations, All Of Which You Hereby Waive.

(14) Assumption Of Risk: Customer assumes the risk and liability for use and operation of the rented items, for personal injuries and property damage arising during the customers rental period. Customer shall protect, defend and indemnify Grand Central Party and hold Grand Central Party harmless, from and against losses, damages, injuries, claims, demands, and expenses, including legal expenses arising out of customer’s violation of this agreement or any other act or omission of Grand Central Party, provided that such loss, damage, injury, claim, demand, and/or expenses were not caused by the intentional misconduct and/or negligence of Grand Central Party. Customer shall assume defense of legal proceedings brought to enforce losses, damages, injuries, claims, demands and expenses, and shall pay judgments entered in any such suit or suits or other legal proceedings. The indemnities and assumption of liabilities and obligations herein provided for shall continue with full force and effect, notwithstanding the termination of this Agreement, whether by expiration of time, by operation of law, or otherwise.

(15) Governing LawThe terms and conditions and contract between Customer and Grand Central are governed under the laws of the State of Tennessee and venue for enforcement of any lawsuit regarding these terms and conditions shall be brought exclusively in the courts of Davidson County, Tennessee.

(16) Miscellaneous: Your handwritten, digital or electronic signature on this Contract, whether appearing on front or reverse side, and whether original, photocopied, or received via facsimile, will be enforceable as an original for all purposes.


JENNIFER EDWARDS 615.554.0190 | JOSE SANTIAGO 615.389.5562 | MELODY WILKES 615.330.7371

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